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There are two types of requests raised by the CBOs. One is the request to close the project, second is to request to extend the completion period or time extension. Once these requests raised by CBOs are sent for approval, the same can be viewed and tracked from the My Requests option.
To view all raised requests -
Step 1: Click on the My Service Requests option.
The list of service requests along with status and details will be available on screen.
On this page:
Muster roll service lists all the muster rolls generated all across the Works/ Projects assigned to the logged-in CBO user. The CBO user can view the muster roll details along with its status and edit it in case the muster roll is sent back to CBO for correction by the ULB employee.
On this page:
Track attendance service allows the CBO user to capture the daily attendance of the wage seekers at work. During the weekend, it generates a muster roll and submits it for verification and approval to the ULB employees.
On this page:
CBOs can view their work orders through the portal or the mobile app.
A CBO user can engage or disengage the wage seekers for all its running works.
The View Work Order screen contains the option to request for time extension for completing the specific work project.
Step 1: Enter the Extension required (In Days) and the Reason for Extension.
Step 2: Click on the Submit button to submit the request for processing.
On successful submission, the success page is displayed with the Request ID and the request is available for tracking in the My Request section.
Illustrative MuktaSoft guide for community based organisations
This section of the user manual guides you through the CBO login process. CBO represents community-based organizations that are using the MUKTASoft application online to manage their MUKTA works-related activities effectively.
On this page:
On this page:
The bills related to works assigned to a CBO are listed under My Bills.
Register wage seeker service allows the CBO user to enter the wage seeker details into MUKTASoft who are working for them.
The Work Orders display all accepted work orders - accepted by the CBO in a card view with options to filter and sort.
Home Page > Work Orders
It enables the user to view the complete work order details and then take action to create a measurement book (MB).
It enables the user to create a measurement book and navigate to the measurement book create page.
To view work order details -
Step 1: Click on the My Works option on the home page.
This displays all the work orders assigned to the logged-in user.
Step 2: Scroll down to see if the logged-in user has more than one work assigned.
Step 3: Click on View Details to view the complete details of a work order.
Step 4: The Work Order details page displays the Contract Details, Work Timelines, Terms and Conditions, and the option to download Work Order PDF.
To engage wage seekers -
Step 1: Click on My Works to list all the running works.
Step 2: Click on the Engage Wage Seekers button available on the Work Order card.
Step 3: Search wage seekers by the registered Mobile Numbers and map to specific works.
Step 4: Click on Add a new wage seeker option to add wage seekers.
Step 5: Click on Submit once all the wage seekers are added. This saves the wage seeker record.
Enter the URL [Application URL] or Install the MUKTASoft CBO application.
Select the preferred language option. Click on Continue.
Click on Login.
Enter the registered Mobile Number.
Click on Continue.
Enter the OTP sent to the registered mobile number.
Click on the Continue button.
You are logged in.
The home page displays the action menu available for the logged-in user profile.
Navigate through the options to initiate an activity.
Users can change the language of the application from English to Odiya or vice-versa for ease and convenience.
To change language -
Select the preferred language from the list of available languages.
The system menu and prompts will now be displayed in the selected language.
To view the organisation profile
Tap on Org Profile to view the organisation details.
Organisation profile details view
Organisation profile details view
To log out from the app -
Click on Logout.
You are now logged out of MuktaSoft.
To view different types of bills -
Step 1: Click on the My Bills option. The screen will list all types of bills along with their status.
There are two types of requests raised by CBOs.
Request to close the project
Request for more time to finish the work which is known as time extension.
Once these requests raised by CBOs are forwarded for approval, the same can be viewed and tracked under My Requests.
To view and track the requests raised -
Step 1: Click on the My Requests option.
To add a register a wage seeker -
Step 1: Tap on the Register Wage Seeker option on the home page.
Step 2: Fill in the individual details. The fields marked with an asterisk is mandatory and cannot be left blank.
Step 3: Enter the details on the form as indicated.
Upload a photograph. The supported file formats are png, jpg, and jpeg. The max file size should not exceed 5MB.
Step 4: Enter the Address Details. Click on Next.
Step 5: Enter the bank account-related information on the Financial Details page.
Make sure to check and confirm the details before clicking on the Next button.
Step 6: Re-check all details displayed on the Summary Details page.
Step 7: Click on the Edit icon in the corresponding section where you want to make the changes.
Step 8: Click on the Submit button to save the wage seeker details.
The Wage Seeker registration is successful acknowledgement is displayed on the screen. The Wage Seeker ID is also displayed on the page.
Click on the Back to Home button to navigate to the home page.
Step 1: On the Home Page, click on Work Orders
The work orders list is displayed.
The work orders page, by default, displays all accepted and not completed work orders.
Enter the below filters to view specific results:
Work order number
CBO Name
Ward
The work orders can be sorted on the below parameters:
End Date
Start Date
Issue Date
Amount – Low to high
Amount - High to low
CBO Name
Select the relevant parameter to sort the view results.
This section of the user manual guides you through the employee login process. Employees are using the MUKTASoft application online to capture the work completed measurement from the ground.
To log in to the system
Step 2: Open the application on your mobile device and select a language from the available options
Step 3: Select the user type, either CBO or Employee to log in.
Step 4: Enter the mobile number and click on Continue.
Step 5: For Employee users enter the User Name, Password and City.
Step 6: Click on the Forgot Password option in case you do not remember your password.
You are logged in to the app and landed on the Home Page.
On the home page, menus are displayed, allowing users to navigate and perform various activities.
Users can change the application language from English to Odia or vice-versa for ease and convenience.
To change language -
Step 2: Select the preferred language from the available list of languages.
The system menu and prompts are now displayed in the selected language.
To logout from the app -
Step 2: Click on Logout.
You are logged out of the system.
A Measurement Book (MB) is a document used in construction and engineering projects to record measurements, quantities, and descriptions of work performed by contractors. It serves as a detailed record of work completed, often used for billing, verification, and project monitoring purposes.
Home Page > Measurement Books
The Measurement Book (MB) inbox, dedicated to managing MB, is also utilized for tracking and processing the workflow related to Measurement Books.
Step 1: On the home page, click on the Measurement Books card to view the MB Inbox page.
Step 2: Click on Open Measurement Book to view the details for the specified MB.
The inbox page displays all MBs in the workflow awaiting action from the logged-in user by default.
Step 1: Click on the Filter option to refine search results.
Step 2: Select and enter the relevant filter details.
Click on the Filter button.
The work orders can be sorted using different parameters.
Step 1: Click on the Sort option on the top of the page.
Step 2: Select the applicable sort option from the Sort By list.
Workflow
The Measurement Book (MB) workflow comprises three key roles: the creator, verifier, and approver. Each role is associated with specific actions that contribute to the overall processing and approval of the MB. The workflow typically involves a sequence of actions performed by these roles to ensure accurate documentation, verification, and approval of measurements within the MB.
The MB Creator is responsible for creating and forwarding the measurement book along with worksite photos on the work in progress uploaded.
MB Creator can -
Save as Draft
Submit
Edit MB
The Save as Draft feature provides users with the capability to create a Measurement Book (MB) and retain it in the creator's inbox for subsequent updates. This functionality allows users to initiate the MB creation process, save the work in progress as a draft, and revisit it later for additional edits or finalization before submission.
When a Measurement Book is created, it is submitted to the next user in the workflow for verification. Upon selecting the 'submit' action, the system provides the user with the option to either choose a specific user as the verifier or submit it without selecting a verifier.
If a Measurement Book is sent back to the creator for correction, the MB is placed into the creator's inbox, allowing them to make edits and subsequently re-submit it for verification.
The MB Verifier is responsible for verifying the measurement book.
MB Verifier can -
Verify and forward MB
Send MB back to the originator for correction
The 'Verify and Forward' action enables the verifier to forward MB to the approver after completing the verification process and adding the comments if required.
The 'Send Back' action provides the verifier with the capability to send the MB back to the creator for necessary corrections.
The Approver verifies the measurement book and ensures the provided measurements are satisfactory and complete according to the work completed.
The Approver can:
Approve the MB
Send the MB back to the verifier
Send the MB back to the originator
Reject the MB
The Approve action bestows upon the approver the authority to approve the Measurement Book (MB). Upon approval, the MB attains an immutable status, meaning that it becomes unalterable or resistant to further changes. This step typically signifies the finalization and confirmation of the recorded measurements and associated details within the MB.
The Send Back action permits the approver to send the MB back to the previous user in the workflow for necessary corrections, MB is placed into the verifier's inbox, allowing them to take necessary action.
The Send Back To Originator action enables the approver to return the MB to the creator for necessary corrections. The request is placed into the creator's inbox, allowing them to make edits and subsequently re-submit it for verification.
The Reject action empowers the approver to decline the MB. Once rejected, no further action can be taken on the MB, necessitating the creation of a new MB.
To view muster rolls -
Step 1: Click on Muster Rolls on the homepage.
Step 2: Click on View Details to access the muster roll details.
In case the muster roll is sent back to CBO for correction - the CBO gets the option to edit the muster roll and re-submit it.
Step 3: Click on Show Workflow Timeline to view the timeline details for the specific muster roll.
To view and track attendance:
Step 1: Click on the Track Attendance option on the homepage. The page displays the different attendance registers.
Step 2: Click on Update Attendance to view the individual attendance and mark attendance for the week.
Step 3: In the Mark Attendance for the Week field - select the week for which attendance is to be marked. This shows the list of wage seekers engaged for the selected week with the option to mark attendance.
Step 4: Mark the attendance and click on Save as Draft to save details.
Step 5: Once the attendance is marked for the week, click on Submit for Approval. This generates the muster roll and sends it for verification and approval.
Tap on the menu icon () in the top left corner of the home page,
Tap on the menu icon () on the top left corner of the home page.
Tap on the menu icon () on the top left corner of the home page.
Step 1: Enter the URL []/ Install MUKTASoft mobile application
Step 1: On the home page, tap on the menu icon () in the top left corner.
Step 1: On the home page, tap on the menu icon () in the top left corner.
