Citizen User
The Complaints product is used for public grievance redressal by Urban Local Bodies globally. Using the citizen portal, citizens can lodge and track complaints till resolution.
Your Sandbox account provides you with a citizen portal to explore the experience a citizen would have when filing a complaint. To access the citizen portal, click the citizen portal link on the right panel. The portal will open in a new tab.
Through the citizen portal, a user can do the following:
Unlike the Sandbox account, the citizen portal requires users to self-register via their mobile numbers.
Last updated