Walkthrough Videos
A comprehensive set of videos describing Sandbox functionalities and user flows
Sandbox Overview & Onboarding
Topics covered in the video - Role Selection & Demo Flow
Complaints
File Complaints
The video illustrates how to file a complaint in Sandbox, as part of the Government Administrator experience, without navigating to the citizen portal
Process Complaints
The video illustrates how to process a complaint in Sandbox using the Inbox link in the Complaints Card.
Employee Management
Employee Portal
The video introduces you to the Employee Portal, and explains how to login to the portal.
Create Employee
The video aims to give a brief overview of Employee management and illustrate how to create an employee
Search Employee
Search Employee - The video illustrates how to search the list of created employees in Employee Management, and the actions you can perform on a created employee.
Configuration
Product Configuration
Product Configuration Overview and Examples - The video provides an overview of product configuration in Sandbox, and how to access the master data for editing. This video also touches upon the operations that can be performed on master data.
Complaints Configuration
The video illustrates how to add a complaint sub-type by modifying the Complaints Category master.
Customisation
(Coming soon)
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