Rate Complaints

Complaint status for rating: Resolved

  1. View the list of filed complaints as described above.

  2. Select the complaint that you want to rate.

  3. A summary of the complaint details and timeline will be displayed.

  4. Complaints whose status is resolved but have not yet been rated will have a 'rate' option next to them.

  5. Click the rate option - you will be directed to a screen where you can provide rating and feedback.

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