# SMS Templates for FSM

* Sample of SMS present in FSM product :

<table data-header-hidden><thead><tr><th width="87"></th><th width="125"></th><th width="160"></th><th></th><th></th></tr></thead><tbody><tr><td><a href="http://s.no/"><strong>S.No</strong></a></td><td><strong>Action</strong></td><td><strong>Localization key</strong></td><td><strong>localization message</strong></td><td><strong>SMS</strong></td></tr><tr><td>1</td><td>Employee creates an application</td><td>FSM_SMS_ASSIGN_DSO_APPLY</td><td>Dear citizen, your application for cleaning septic tank/pit is created with application reference no {2}. You will be notified when an operator is assigned to a request. Request is expected to be completed within {SLA_HOURS}hrs. Thank You. EGOVS.</td><td>Dear citizen, your application for cleaning septic tank/pit is created with application reference no FSM-AND-2023-07-27-003405. You will be notified when an operator is assigned to a request. Request is expected to be completed within 48hrs. Thank You. EGOVS.</td></tr><tr><td>2</td><td>Citizen creates an application</td><td>FSM_SMS_ASSIGN_DSO_APPLY</td><td>Dear citizen, your application for cleaning septic tank/pit is created with application reference no {2}. You will be notified when an operator is assigned to a request. Request is expected to be completed within {SLA_HOURS}hrs. Thank You. Govt. of Odisha.</td><td>Dear citizen, your application for cleaning septic tank/pit is created with application reference no FSM-AND-2023-07-27-003406. You will be notified when an operator is assigned to a request. Request is expected to be completed within 48hrs. Thank You. Govt. of Odisha.</td></tr><tr><td>3</td><td>At the time of assign vehicle</td><td>FSM_POST_PAY_SMS_DSO_INPROGRESS_DSO_ACCEPT</td><td>Dear citizen, Vehicle {VEHICLE_REG_NO} will be reaching your location to clean the septic tank/pit on {POSSIBLE_SERVICE_DATE} with reference to your application number {2}. You can contact the operator in +91 {DSO_MOBILE_NUMBER} Thank You. Govt. of Odisha</td><td>Dear citizen, Vehicle OD09J7874 will be reaching your location to clean the septic tank/pit on 27-07-2023 with reference to your application number FSM-AND-2023-07-27-003406. You can contact the operator in +91 9988998898 Thank You. Govt. of Odisha</td></tr><tr><td>4</td><td>Updating no of trips</td><td>FSM_SMS_DSO_INPROGRESS_UPDATE</td><td>Dear citizen, your application for cleaning septic tank /pit with application number {2} is updated and the operator has entered the number of trips: {NO_OF_TRIPS}. Please click this link {PAY_LINK} to pay the amount of Rs {AMOUNT_TO_BE_PAID} towards cleaning of your septic tank/pit. Thank You. EGOVS</td><td>Dear citizen, your application for cleaning septic tank /pit with application number FSM-AND-2023-07-27-003406 is updated and the operator has entered the number of trips: 2. Please click this link <a href="https://sujog-dev.odisha.gov.in/egov-url-shortening/Q56N2npkX6OKAJ4l">https://sujog-dev.odisha.gov.in/egov-url-shortening/Q56N2npkX6OKAJ4l</a> to pay the amount of Rs 2000.0 towards cleaning of your septic tank/pit. Thank You. EGOVS</td></tr><tr><td>5</td><td>Collect payment</td><td>FSM_SMS_DSO_INPROGRESS_PAY</td><td>Dear citizen, amount of Rs.{AMOUNT_TO_BE_PAID}/- is received towards the payment of cleaning septic tank /pit for reference no. {RECEIPT_NO}. Please click this link {RECEIPT_LINK} to download the receipt. Thank You. Govt. of Odisha</td><td>Dear citizen, amount of Rs.2000.0/- is received towards the payment of cleaning septic tank /pit for reference no. 07/2023-24/009469. Please click this link <a href="https://sujog-dev.odisha.gov.in/egov-url-shortening/eRX3JK18bW0BAalM">https://sujog-dev.odisha.gov.in/egov-url-shortening/eRX3JK18bW0BAalM</a> to download the receipt. Thank You. Govt. of Odisha</td></tr><tr><td>6</td><td>Complete Request</td><td>FSM_SMS_CITIZEN_FEEDBACK_PENDING_COMPLETED</td><td>Dear citizen, your request for cleaning septic tank/pit is completed. Please take some time to rate us using the link {FSM_APPL_LINK}. Thank You. Govt. of Odisha</td><td>Dear citizen, your request for cleaning septic tank/pit is completed. Please take some time to rate us using the link <a href="https://sujog-dev.odisha.gov.in/egov-url-shortening/5oyNDr9LJRmnMY6P">https://sujog-dev.odisha.gov.in/egov-url-shortening/5oyNDr9LJRmnMY6P</a>. Thank You. Govt. of Odisha</td></tr><tr><td>7</td><td>Cancel Request by ULB</td><td>FSM_SMS_CANCELED_CANCEL</td><td>Dear citizen, your request for cleaning the septic tank/pit is cancelled with the reason {FSM_CANCEL_REASON}. Please use this link {NEW_FSM_LINK} to create a new request if needed. Thank You. Govt. of Odisha</td><td>Dear citizen, your request for cleaning the septic tank/pit is cancelled with the reason CITIZEN_DENIED_REQUEST. Please use this link <a href="https://sujog-dev.odisha.gov.in/egov-url-shortening/d0mgXKeAE8XKLxvb">https://sujog-dev.odisha.gov.in/egov-url-shortening/d0mgXKeAE8XKLxvb</a> to create a new request if needed. Thank You. Govt. of Odisha</td></tr><tr><td>8</td><td>Decline Request after assinging dso</td><td>FSM_SMS_DSO_REJECTED_DSO_REJECT</td><td>Dear citizen, your request for cleaning the septic tank/pit is rejected with the reason {FSM_DSO_REJECT_REASON}. Please use this link {NEW_FSM_LINK} to create a new request if needed. Thank You. Govt. of Odisha</td><td>Dear citizen, your request for cleaning the septic tank/pit is rejected with the reason Vehicle is under repair. Please use this link <a href="https://sujog-dev.odisha.gov.in/egov-url-shortening/LM7ROBzx9dOnAXd0">https://sujog-dev.odisha.gov.in/egov-url-shortening/LM7ROBzx9dOnAXd0</a> to create a new request if needed. Thank You. Govt. of Odisha</td></tr><tr><td>9</td><td>Submit Vehicle Trip</td><td>FSM_SMS_DSO_INPROGRESS_UPDATE</td><td>Dear citizen, your application for cleaning septic tank /pit with application number {2} is updated and the operator has entered the number of trips: {NO_OF_TRIPS}. Please click this link {PAY_LINK} to pay the amount of Rs {AMOUNT_TO_BE_PAID} towards cleaning of your septic tank/pit. Thank You. EGOVS</td><td>Dear citizen, your application for cleaning septic tank /pit with application number FSM-AND-2023-07-27-003408 is updated and the operator has entered the number of trips: 1. Please click this link <a href="https://sujog-dev.odisha.gov.in/egov-url-shortening/az21kn2R95Gnpwb4">https://sujog-dev.odisha.gov.in/egov-url-shortening/az21kn2R95Gnpwb4</a> to pay the amount of Rs 1000.0 towards cleaning of your septic tank/pit. Thank You. EGOVS</td></tr><tr><td>10</td><td>After updating trips first time and generating payment</td><td>FSM_ADVANCE_APP_CREATE</td><td>Dear citizen, Your application reference number for cleaning septic tank/pit is {2}. You have opted to pay an advance amount of Rs.{AMOUNT_TO_BE_PAID}/-. Please click this link {PAY_LINK} to make the payment. You will be notified when an operator is assigned. Thank you for contacting us. EGOVS</td><td>Dear citizen, Your application reference number for cleaning septic tank/pit is 107-FSM-2023-02-15-006749. You have opted to pay an advance amount of Rs.100/-. Please click this link <a href="https://qa.digit.org/egov-url-shortening/p8Lvp0">https://qa.digit.org/egov-url-shortening/p8Lvp0</a> to make the payment. You will be notified when an operator is assigned. Thank you for contacting us. EGOVS</td></tr></tbody></table>

* The above SMS needs to be registered with specific TEMPLATE ID(Eg.'1407169140018862465') for each **Localization key** from the state Government/Client on their respective SMS portals.
* Append the TEMPLATE ID at the end of message. Example.<br>

  ```json
  {
      "code": "FSM_SMS_DSO_INPROGRESS_PAY",
      "message": "Dear citizen, amount of Rs.{AMOUNT_TO_BE_PAID}/- is received towards the payment of cleaning septic tank/pit for reference no. {RECEIPT_NO}. Please click this link {RECEIPT_LINK} to download the receipt.Thank You. Govt. of Punjab|1301157492438182299|1407169140018862465",
      "module": "rainmaker-fsm",
      "locale": "en_IN"
  }
  ```
* Push the sms templates in Localisation.\
  \
  **SMS related to OTP:**

```json
{
    "code": "sms.login.otp.msg",
    "message": "Dear Citizen, Your Login OTP is %s. Thank You. Govt. of Punjab|1301157492438182299|1407169156622167544",
    "module": "egov-user",
    "locale": "en_IN"
},
{
    "code": "sms.pwd.reset.otp.msg",
    "message": "Dear Citizen, Your OTP for recovering password is %s. Thank You. Govt. of Punjab|1301157492438182299|1407169156626870208",
    "module": "egov-user",
    "locale": "en_IN"
},
{
    "code": "sms.register.otp.msg",
    "message": "Dear Citizen, Your OTP to complete your Registration is %s. Thank You. Govt. of Punjab|1301157492438182299|1407169156632042484",
    "module": "egov-user",
    "locale": "en_IN"
}
```