Learn how to search, download and print your payment receipts
The citizen pays the fees for miscellaneous services through the CEs or FEs. Once the payment transaction is complete the citizen can access the payment receipts online.
Citizens can
Search receipts
Download receipts
Print receipts
Citizens can search for payment receipts and download or print these online. To search for payment receipts navigate to the mCollect option in the sidebar main menu. Click on Search Challan.
Enter the relevant search parameter. The system enables you to search using payment Receipt No. or Service Category, or payee Mobile No. Click on the Search button.
The system will display the relevant search results in the panel below. Click on the relevant record to view the payment receipt.
The system will generate a pdf format of the payment receipt. Click on the download icon on the pdf page to download the receipt.
Click on the Print icon on the pdf page to print the receipt.
Click on the Reset button to renew your search with different parameters.
A complete guide to using mCollect module
The mCollect module is designed to facilitate the ULBs process miscellaneous types of payments. Miscellaneous payments may include parking fees, advertising fees, rent, challans, etc. The module objective is to process and record payment collections on account of miscellaneous heads within the ULBs. This makes it easy to track payment receipts and generate reports for administrative purposes.
The MCS module enables ULB employees to -
Capture payment details
Generate and print payment collection receipts
Access dashboard analytics
Generate reports for administration
Refer to the table below to understand the different user roles and the scope of action linked to each role. The applicable user roles and action items can vary from one State to another. DIGIT customizes the workflows to suit the requirements defined at the State level.
This section guides you through the details of using the MCS module for the defined roles. Click on the relevant role below to learn more about how to use the MCS system.
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User Role | Scope of Action | Role Description |
Citizen | Search Receipts Download Receipts Print Receipts | The citizen pays the applicable fees for miscellaneous services through the CEs or FEs |
Counter Employee (CE) | Process New Collection Search Receipts Download Receipts Print Receipts | Counter employees collect miscellaneous payments from the citizens online |
Field Employee (FE) | Process New Collection Search Receipts Download Receipts Print Receipts | Field employees also collect miscellaneous payments from the citizens on the field |
This section illustrates the steps for different employee user roles at the ULB level
The counter employees or field employees collect and process the miscellaneous payments on behalf of the citizens.
The CE or FE role can -
CE can process and collect payments for miscellaneous services through the DIGIT web portal or the DIGIT mobile app. To process a new payment, click the mCollect card on the employee home screen. Click on Generate New Challan button.
On the New Challan page, enter the Consumer Details and Service Details.
Click on Submit button at the bottom of the page. The success message screen pops with the Challan No. Click on the Print Challan option to print the challan.
Click on Proceed to Payment button to make the payment.
The Generate Receipt page displays the payment information details. Enter the Payer Details. Select the Payment Mode.
Enter the Gen/G8 Receipt Details, in case the receipt is generated manually. Click on the Collect Payment button at the bottom of the screen to register payment details.
The success message is displayed. Click on Print Receipt to print the receipt.
Click on Search Challan option on the employee home page.
Select the required filters and click on the Search button. The results will be displayed on the page.
