Fire NOC Citizen User Manual

Learn how to apply for provisional or New NOC and pay NOC fees

Citizens

Citizens represent individuals, communities, or business entities who are the system end-users. The Fire NOC module enables citizens to apply for no-objection certificates from the local fire station. The applicants can also make the service fees online, track the status of their applications, download applications, and print payment receipts.

The citizen role can -

1. Apply for Fire NOC

2. View application status

3. Pay service fees

4. Download/Print applications and payment receipts

Apply for Fire NOC

The Apply option allows citizens to fill in and submit the application for Fire NOC.

To apply

Navigate to and click on the Fire Noc card on the Citizen Services home page panel.

Click on the Apply button to initiate an application for a Fire NOC.

The system displays the list of documents required to submit with the NOC application. Click on the Print button to print this list or make a note of the required documents.

Click on the Apply button to proceed with the application.

Select the applicable NOC Type. Select New to apply for post-construction NOC. In case New NOC Type is selected, provide the Provisional Fire NOC Number. The application form is auto-filled with the details fetched from the Provisional Fire NOC.

Select Provisional to apply for pre-construction NOC.

Select Single Building or Multiple Buildings options to indicate the No. of Buildings in the Property Details panel.

Enter the property details such as Building Name, Building Usage Type as per NBC, Building Usage Subtype as per NBC, No. of Floors (Excluding Basement, Including Ground Floor), No. of Basements, Plot Size (in Sq meters), Ground Floor Built-up area (in Sq Meters), and Height of Building from Ground Level (in meters).

Enter the Property ID. Click on the search icon in case the property details are registered in the Property Tax module to fetch the linked property details. Skip this field if the property is not registered.

Select the applicable City. Enter the Plot/Survey No., Building/Colony Name, Street Name, Mohalla, and the Pincode details. Click on the map icon to pinpoint the property location on the map.

Select the Applicable Fire Station from the drop-down list. The application will be issued by the selected Fire Station. Click on the Next Step button to proceed to the next section of the application.

Select the applicable Applicant Type in the Applicant Details panel to indicate if the application is raised by an individual, or a government institution, or a private institution. Now, select the relevant Type of Applicant - Subtype. For instance, individual applicants may constitute of single owners or multiple owners. Similar sub-categorization is available in the drop-down list depending on the selected Applicant Type.

Enter the applicant Mobile No., Name, Gender, Date of Birth, Email, Father/Husband Name, PAN No., and Correspondence Address in the Applicant Details panel.

Select the applicable Special Applicant Category option if the applicant belongs to any of the defined categories. Select None of the Above in case the applicant does not belong to any specific category.

Click on the Next Step button to proceed with the application.

The Application No. is generated and visible on the page. Scroll down the application to upload the Required Documents.

Click on the Upload File button to begin uploading. Click on the Next Step button once all the requested documents are uploaded.

The Fee Details panel displays the total amount that has to be paid by the applicant towards NOC Fees.

Scroll down to review the filled in application details. Click on the Edit icon on the page in case any modification is required.

Click on the Submit button once the application is reviewed.

The acknowledgement screen confirms the application is submitted successfully. Click on the Download or Print button to download or print a copy of the application.

Click on the Proceed to Payment button to make the NOC fee payment.

Click on the Go To Home button to navigate back to the home page.

Pay NOC Fees & View Application Status

Click on My Applications on the home page to view application status details or to make the payment towards Fire NOC Fees.

The page displays your submitted applications along with the application current status. Click on the View Details button to view application details and to make the payment.

The Task Status panel displays the current status of the application. Click on the View History button to view status details.

Click on the Take Action and then click on the Pay button to proceed with the payment.

The application page displays the Consumer Code generated for the applicant. Review the Fee Details and breakdown available on the page. Click on the Make Payment button to proceed with the payment.

Enter the Paid By, Payer Name, and Payer Mobile No. in the Payer Details panel. If the Paid By is the Owner, the Payer Name and Mobile No. details are auto-populated from the applicant details.

The payment success acknowledgement screen confirms the payment along with the Payment Receipt No. Click on the Download or Print button to download or print the payment receipt.

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